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DPDP Act 2023 Compliant

Privacy Policy

Last Updated: October 2026 • Effective for all users, clients, and visitors of www.scode360.in.

1. Identification of Data Fiduciary

SCODE360 (“we,” “us,” or “our”) is an independent digital agency operated by co-founders Satheesh Kumar and Darvin P, based in Tamil Nadu, India.

Under the provisions of India's Digital Personal Data Protection Act, 2023 (DPDP Act 2023), SCODE360 acts as a Data Fiduciaryin determining the purpose and means of processing personal data provided voluntarily by visitors, prospective clients, and current clients (“Data Principals”).

2. Categories of Personal Data Collected

We only collect digital personal data that is necessary, minimal, and directly relevant to providing website design, branding, and digital services:

  • Identity & Contact Details: Full name, email address, WhatsApp / telephone number.
  • Business Information: Business name, industry, current website URL, estimated budget, and project requirements.
  • Technical Usage Data: Anonymized analytical metrics (browser type, device viewport, approximate geographic region within India, and pages visited) collected via privacy-preserving analytics to optimize page load speeds.

Note: We do not collect sensitive personal data such as financial account passwords, biometric data, or government ID numbers on this public website.

3. Purpose of Processing and Lawful Basis

Under Section 4 and Section 6 of the DPDP Act 2023, your personal data is processed solely for lawful purposes based on your explicit, informed consent:

  • To evaluate your project requirements and formulate a custom scope, pricing quote, or consultation schedule.
  • To communicate milestone progress, deliverable links, and revisions during client engagements.
  • To send requested materials such as our agency portfolio PDF or growth newsletters (only when explicitly requested).
  • To prevent automated spam, bot abuse, and ensure website security.

4. Rights of Data Principals (DPDP Act 2023)

As a resident of India and a Data Principal, the DPDP Act 2023 guarantees you the following statutory rights regarding your personal data:

Right to Access InformationYou can request a summary of the personal data we hold about you and the processing activities undertaken.
Right to Correction & ErasureYou may ask us to update inaccurate data or delete your contact records once consultation is concluded.
Right to Withdraw ConsentYou may withdraw your consent at any time as easily as it was given by emailing team.scode360@gmail.com.
Right of Grievance RedressalYou have the right to readily accessible grievance redressal mechanisms as set out in Section 7 below.

5. Data Sharing and Third-Party Disclosures

We do not sell, rent, trade, or monetize your personal data to any marketing brokers or third parties.

Personal data is shared strictly with trusted operational infrastructure partners solely for core site functionality:

  • Hosting & Compute: Vercel Inc. (cloud edge delivery).
  • Internal Workflow: Google Workspace / Google Apps Script (secure inquiry spreadsheet storage and internal notification dispatch).
  • Legal Compliance: Where required by valid judicial order or applicable law enforcement agency in India.

6. Data Retention and Security Measures

We retain consultation inquiries for as long as necessary to fulfill the business engagement or address warranty questions (typically up to 12 months), after which data is securely erased or anonymized.

All communications over www.scode360.in are encrypted in transit using industry-standard Transport Layer Security (TLS/HTTPS).

7. Grievance Redressal Officer Contact

In compliance with Section 10 of India's DPDP Act 2023, SCODE360 has designated a Grievance Redressal Officer to address inquiries, consent withdrawals, or complaints regarding personal data:

Grievance Officer: Satheesh Kumar (Co-Founder & Tech Lead)
Official Email: team.scode360@gmail.com
WhatsApp / Phone: +91 93603 70893
Location: Coimbatore, Tamil Nadu, India
Response Timeline: Within 30 calendar days from receipt of grievance.

If your grievance is not resolved satisfactorily, you hold the statutory right to escalate the matter to the Data Protection Board of India.

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